Purpose of This Privacy Policy and How It Applies
We respect your privacy and your rights to control your personal data. We are committed to protecting your data at all times and to being transparent about the data we collect from you and the reasons for doing so.
We do not sell, and will never sell, your data to third parties.
Legal Basis for Using Your Data
We will only use your personal data where the law permits us to do so. Most commonly, we will use your data in the following circumstances:
Where it is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests.
Where it is necessary for the performance of a contract that we are about to enter into or have entered into with you.
Where it is necessary for compliance with a legal or regulatory obligation.
This Privacy Policy explains the data we collect from you, whether directly or indirectly, and how and why we use it. It also explains how we protect your data, the choices you have regarding the data we collect, and how you can control those choices.
Please read this Policy carefully.
Types of Information We Collect, and Why and How We Use It
We will only collect personal data from you where we consider it necessary in the context in which it is provided and for the purpose for which it is collected.
Through your use of our services, we may also collect personal data about other individuals from you.
If you provide us with personal data relating to another individual, you must ensure that you are authorised to disclose such data to us and that, without us taking any further steps required by applicable data protection or privacy laws, we may collect, use and disclose such personal data for the purposes described in this Policy.
You must also take reasonable steps to ensure that the relevant third party is aware of, and consents to, the matters set out in this Policy, including: that their personal data is being collected; the purposes for which the data is being collected; the intended recipients of the data; and the third party’s rights in relation to their data, including the right to access their personal data (including details of how to make a request).
Where requested, you must assist us with any requests from such third parties to access or update the personal data you have provided about them in connection with our services.
When You May Need to Provide Information
You may be required to provide information in the following circumstances:
• To obtain information about ingilteredekimuhasebecim
• To purchase a product or request information about a product
• To subscribe to our services
• To use our services
• To recommend ingilteredekimuhasebecim to other businesses
Obtaining Information About “ingilteredekimuhasebecim”
You can learn more about “ingilteredekimuhasebecim” by visiting our website or landing pages, or by interacting with us — for example, by speaking with one of our advisers, using our user dashboard, or downloading one of our guides.
During these interactions, you may voluntarily provide us with personal data about yourself.
Types of Personal Data We Collect
We may collect personal data including your full name, telephone number, email address, business type, income information, usage data and statistics, connection data, IP addresses, device identifiers, and other unique identifiers, including marketing preferences, advertising responses, and interaction data.
Such information is collected in order to help you access the information and services you request, improve your user experience, provide recommendations relating to our products and services, respond to enquiries, offer service-related discounts, provide access to business guides and resources, and keep you informed about industry developments, company updates, and relevant business information.
We may also use IP addresses and related technical data to better understand geographic and visitor usage patterns relating to our website and services.
Personal data may be collected through a variety of methods, including online forms, surveys, email communications, telephone conversations, live chat services, and face-to-face interactions.
Purchasing or Enquiring About Our Services
When you purchase, request, or enquire about our services, we may require certain personal information in order to provide quotations, respond to enquiries, identify the most appropriate products or services for your needs, and process or complete the relevant transaction.
The personal data we may collect includes your full name, residential and/or business postal address, telephone number, email address, payment information, business type or trade, usage data and statistics, connection data, IP addresses, device identifiers, other unique identifiers, marketing and advertising preferences and responses, purchase enquiries and transaction history, and details relating to the products, services, or content provided to you.
We use this information to fulfil our contractual and operational obligations in relation to the services you request or purchase, including preparing quotations and documentation, completing transactions, delivering services, maintaining service records, and responding to or following up on enquiries and purchases.
We do not store card payment details, and any payment information provided is used solely for the purpose of processing the relevant transaction.
Personal data may be collected through online forms, email correspondence, live chat services, or telephone communications.
When You Purchase or Subscribe to Our Services
When you purchase or subscribe to our accounting or related business services, we may require you to provide personal and business information depending on the nature of the services requested. You may also be asked to provide information relating to third parties connected with your business, including employees, directors, shareholders, or other authorised persons. In certain circumstances, we may request your consent to contact external organisations or third parties on your behalf in order to obtain professional authorisations, arrange appointments, or facilitate the provision of services.
The personal data we may collect includes your full name, residential and/or business postal address, registered office address, business name and business type, telephone number, email address, job title, date and place of birth, title, nationality, marital status, National Insurance number, tax codes, HMRC UTR number, government-issued identification details (including passport information), sanctions screening and monitoring information, details of other business interests and shareholdings, payment card details, bank account information, usage data and statistics, connection data, IP addresses, device identifiers, other unique identifiers, marketing and advertising preferences and responses, usernames and passwords used to access our services, purchase and enquiry history, and information relating to the products, services, or content provided to you.
We process this information in order to verify identity and comply with applicable legal, regulatory, anti-money laundering, fraud prevention, and crime prevention obligations. We also use such information to fulfil our contractual obligations and deliver the services you have requested, including configuring accounting and payroll systems, managing business records, providing customer support, and delivering professional guidance and advice. In addition, personal data may be used for internal administrative purposes, service improvement, analytics, and marketing activities where permitted under applicable law.
Personal data may be collected through online forms, surveys, email communications, live chat services, telephone conversations, postal correspondence, or other direct interactions with us.
Using Our Accounting Services
During the course of your relationship with us and while using our accounting or related business services, you may be required to provide additional personal or business information and to notify us of any changes relating to your personal circumstances, business activities, or company structure. You may also request or purchase additional services or products from time to time.
The personal data we may collect includes changes in marital status, changes to residential and/or business postal addresses, additional income sources, investment activities, amendments to company structures or company officer details, usage data and statistics, connection data, IP addresses, device identifiers, and other unique identifiers, including marketing preferences, advertising responses, and interaction data.
We use this information in order to fulfil our contractual and professional obligations in providing the services you have engaged us to deliver. This includes assisting you in managing your business and financial affairs, providing appropriate guidance and support, maintaining accurate customer and compliance records, and ensuring that the services you receive remain appropriate for your needs. We may also use your information to notify you of changes to our services and to recommend other relevant products or services.
In addition, personal data may be used to maintain and improve our systems and services, including for troubleshooting, testing, analytics, research, profiling, statistical analysis, survey purposes, administrative functions, marketing activities where permitted by law, compliance with legal and regulatory obligations, and the prevention of fraud and other criminal activity.
Personal data may be collected through online forms, surveys, email communications, live chat services, telephone conversations, SMS communications, postal correspondence, or other direct interactions with us.
Recommending “ingilteredekimuhasebecim” to Other Businesses
“ingilteredekimuhasebecim” operates a referral programme through which existing users or businesses may receive commission or referral benefits for introducing other businesses to our products and services. As part of this programme, we may provide referral links or other referral methods enabling you to recommend our services to third parties.
Before sharing the personal information of any individual or business with us, you must ensure that you have obtained their explicit consent and are legally permitted to provide such information to us.
The personal data we may collect in connection with referral activities includes full names, business names, telephone or mobile numbers, and email addresses. This information is used in order to contact referred individuals or businesses and provide information regarding our products and services.
Personal data relating to referrals may be collected through online forms, email communications, live chat services, or telephone conversations.
More generally, we use personal data in order to provide, operate, maintain, and improve our products and services, communicate with users and customers, comply with legal and regulatory obligations, maintain security and fraud prevention measures, support internal business operations, troubleshoot technical issues, and carry out marketing, advertising, and customer engagement activities where permitted under applicable law.
Providing and Improving Our Products and Services
We use your data to provide and improve our services and to carry out our core business operations. This includes operating our services, maintaining and improving their performance, developing new features, conducting research and testing, and providing customer support.
We may also make aggregated and anonymised information available for reporting and survey purposes.
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
In accordance with UK law and HM Revenue and Customs regulations, we are required to retain financial and tax records relating to our clients for a period of seven (7) years after the end of our service relationship.
Compliance
We use your data to ensure that we comply with applicable laws and regulations. This includes verifying your identity where you purchase or subscribe to our accounting services.
This verification may include:
(a) a full electoral register search (for which your consent is not required); and
(b) checks carried out by credit reference agencies, which may place a “soft search” footprint on your electronic record. Your data may be accessed by third parties for specific purposes, including anti-money laundering, credit assessment, identity verification, debt recovery, asset tracing, monitoring, and fraud prevention.
Age Restriction
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from individuals under 18 years of age.
If we become aware that a child has provided us with personal data, we will take steps to delete such data from our systems without undue delay.
Security, Safety and Dispute Resolution
We use your data to maintain the security and safety of our services and customers, to detect and prevent fraud, to resolve disputes, and to enforce our agreements.
Telephone calls to and from our advisory or support teams may be recorded for training and monitoring purposes. This helps us maintain high service standards and effectively resolve issues.
Business Operations
We use your data to provide our services to you and to carry out our business operations. This includes profiling our user base and developing aggregated and anonymised analytics and business intelligence, which enable us to operate, safeguard, make informed decisions, and report on the performance of our business.
Communication, Marketing and Advertising
We use the data we collect to provide and personalise our communications with you.
For example, we may contact you by email or other electronic means to inform you about our services, invite you to participate in surveys, and provide information about promotions, business activities, events, and changes to our services.
If you register, subscribe to, or purchase one of our services, you will also receive service-related communications. These may include system and service support communications, as well as updates relating to policies, security, or software.
We also use cookies and similar technologies to provide you with the most relevant products and information.
When We May Share or Disclose Your Data
We do not sell data relating to our customers and will only share or disclose your data as authorised in this policy.
We may share or disclose information with the following categories of third parties:
Suppliers
We work with a range of third-party suppliers to perform services such as website hosting, online product purchases, and email communications. We share your personal data with such suppliers as necessary to complete transactions or provide you with the products or services you have requested.
These suppliers act on our behalf for the purposes described in this Policy. We impose strict contractual obligations on our suppliers to ensure that your data is kept secure and is processed in accordance with this Policy. We will take all steps reasonably necessary to ensure that these obligations are maintained.
Sub-processors
From time to time, we may outsource elements of our service delivery to third parties. We will always ensure that appropriate contractual arrangements are in place with such sub-processors.
Regulatory and Legal Authorities
Where we are subject to any applicable legal or regulatory requirement, we will cooperate with any competent legal, governmental, or regulatory authority or agency in accordance with applicable laws.
This may include the disclosure of your personal data, and we may not be legally liable for such disclosures where they are made in compliance with applicable law.
Please note that, depending on the circumstances, we may be legally prohibited from informing you that your personal data has been disclosed to, or requested by, such third parties.
Other Parties
We may share your data with other parties where necessary to complete a financial or corporate transaction, such as a merger or sale of assets.
International Transfers of Your Data
Your data may be processed or stored on servers located outside the United Kingdom (for example, by providers such as Google Cloud or AWS).
Where this occurs, we ensure that appropriate legal safeguards are in place to protect your data to a standard equivalent to UK data protection law. These safeguards may include the use of Standard Contractual Clauses or other approved transfer mechanisms.
Suspicious Activity Reporting (Proceeds of Crime Act 2002)
Under Section 330 of the Proceeds of Crime Act 2002, where we know or have reasonable grounds to suspect that you, or anyone connected with your business, is involved in money laundering or criminal activity, we are required to report this to the relevant authorities.
Failure to make such a report where we have knowledge or reasonable grounds for suspicion constitutes a criminal offence.
We are legally obliged to make such reports to the appropriate authority (previously the Serious Organised Crime Agency, now the National Crime Agency). We are not permitted to inform you that such a report has been made.
Indeed, if we were to inform you that a report has been made, we may commit the offence of “tipping off” under Section 333 of the Proceeds of Crime Act 2002.
As a result, neither our directors nor our staff are permitted to enter into any correspondence or discussions with you regarding such matters.
How to Access and Control Your Data
You may review, amend, or request deletion of your personal data by contacting us via email at destek@ingilteredekimuhasebecim.com.
We will respond to requests to access or delete your personal data as soon as reasonably possible, and in any event within 14 days.
Communication, Marketing and Advertising Preferences
Communication. You may opt out of receiving certain direct communications from us. If you no longer wish to receive promotional or marketing-related emails from us, you can unsubscribe by following the instructions provided in any email we send you via the “unsubscribe” link.
We respect your choice, and once you unsubscribe, we will stop sending you marketing emails. Please note that it may take up to 14 days for your request to be processed.
Important Service Communications. Please note that regardless of your preferences, if you have registered for, subscribed to, or purchased any of our services, we may still contact you with service-related communications. These may include service emails, software updates, policy updates, or other important information regarding our services.
Cookies and Other Similar Technologies
We use cookies and similar technologies, such as pixels, tags, and other identifiers, to help us personalise our websites and services, remember your preferences, understand how users interact with our websites and services, and tailor our marketing offers.
By visiting our websites or using our services, you acknowledge that you are satisfied for us to use cookies and similar technologies for the purposes described in this Policy.
For full details, please refer to our Cookie Policy.
Other Identifiers
When you use our application, we collect a unique advertising tracking identifier from your device (such as the Advertising Identifier on iOS devices (“IDFA”) or the Google Advertising ID on Android devices (“AID”)). This helps us better understand users of our application and deliver more relevant messaging and marketing.
Although these identifiers are unique to your device, they do not contain any personal information such as your name or email address.
How to Control Identifier Settings. You can control how these identifiers are used, including the ability to reset them, through your device settings. You can learn how to manage these settings on the following popular mobile operating systems: Apple iOS, Android.
Marketing and Advertising
We use a range of marketing tools to support our advertising activities.
In accordance with the principles of the Digital Advertising Alliance, we may work with third-party advertisers who use cookies and similar technologies to deliver more relevant advertising about our services on our website and across the internet.
To provide this “interest-based advertising,” these parties help us tailor the advertisements shown to you by combining non-personal data relating to your online activities collected over time. Examples of this may include seeing an advertisement for “ingilteredekimuhasebecim” on a Facebook page, a search results page, a YouTube page, or on websites within the Google advertising network.
As part of this process, we do not share your personal data.
If you have opted out of receiving communications from us, you may still be subject to certain interest-based advertising depending on your browser and device settings. However, we will not use your email address for interest-based advertising purposes.
Where We Store and Process Your Data
By submitting your personal data, you agree to its transfer, storage, and processing.
Most personal data is stored electronically on servers or computer systems with controlled access and secure environments.
Our servers are hosted in enterprise-grade data centres that use robust physical security measures to prevent unauthorised physical access. These measures include monitoring, 24/7 surveillance, and on-site security personnel.
Where necessary, some personal data may be stored in paper form at our offices; however, physical copies are destroyed once they have been scanned and securely stored in our computer systems.
We will not transfer personal data outside the European Economic Area (EEA) without ensuring compliance with the provisions of applicable data protection legislation in relation to such transfers.
How Long We Keep Your Information
We retain personal data only for as long as it is necessary to provide our services or for other essential purposes, such as complying with legal obligations, resolving disputes, and enforcing our agreements. Because these needs may vary depending on the type of service and data involved, actual retention periods may differ.
For example, our default retention period for accounting records is six years plus the current year (commonly referred to as “six years plus one”). This means records are generally reviewed and/or securely deleted six years after the last entry in the record, during the following additional current accounting year.
Where we are required to amend, restrict processing of, or delete your data, we will inform you accordingly.
Your Rights
You can find detailed information about your rights under data protection legislation on the website of the UK Information Commissioner’s Office at ico.org.uk.
You have the right to:
The right to be informed — You have the right to be informed whether your personal data is being processed by us or by a third-party processor. This Policy explains what data we collect, how we use it, and why.
The right of access — You have the right to access the personal data we hold about you. You may request this by emailing us at destek@ingilteredekimuhasebecim.com.
We do not usually charge a fee for this service. However, we may charge a reasonable fee where a request is manifestly unfounded or excessive, particularly if it is repetitive, or where further copies of the same information are requested.
We will provide copies of the personal data we hold about you without undue delay and in any event within one month of receipt of your request. Where requests are complex or numerous, this period may be extended by a further two months. If this is the case, we will inform you within one month of receiving your request and explain the reason for the extension.
The right to rectification — You have the right to have your personal data corrected if it is inaccurate or incomplete. If you believe your personal data needs to be updated, please contact us at destek@ingilteredekimuhasebecim.com.
The right to erasure (right to be forgotten) — You may withdraw your consent and request the deletion or removal of your personal data where there is no overriding legal reason for its continued processing. We have procedures in place to regularly review the data we hold and ensure it is deleted when it is no longer necessary to retain it. If you wish to request the removal of your personal data, please email us at info@fsandsolutions.com.
The right to restrict processing — In certain circumstances, such as where you contest the accuracy of your personal data, you have the right to request that we restrict or “block” the processing of your personal data. Where processing is restricted, we are permitted to store your personal data but not to further process it, except in limited circumstances. If you wish to request restriction of processing, please contact us at destek@ingilteredekimuhasebecim.com.
The right to data portability — You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to reuse it for your own purposes across different services. This allows you to move, copy, or transfer your personal data securely between IT environments without affecting its usability. Where applicable, we may provide your data in a CSV file. Please contact us at destek@ingilteredekimuhasebecim.com to make such a request. Please note that this right only applies to personal data you have provided to us, where processing is based on consent or contract and carried out by automated means.
You have the right to object to: processing based on legitimate interests or the performance of a task carried out in the public interest or in the exercise of official authority (including profiling); direct marketing; and processing for scientific or historical research purposes and statistical purposes.
In relation to our services, only the right to object to direct marketing applies.
If you wish to object to our direct marketing communications, please contact us at destek@ingilteredekimuhasebecim.com.
After you register for our services, you will receive service-related emails that are necessary for us to provide our services to you. You will always have the option to opt out of non-service-related communications. You may also choose to disable the use of your personally identifiable information for certain purposes, including promotional communications and newsletters.
You can exercise this right by following the clear opt-out instructions provided in the forms or emails we use to collect your data. You may also exercise your rights at any time by contacting us at destek@ingilteredekimuhasebecim.com.
You have rights in relation to profiling and automated decision-making.
If you exercise any of your rights and your personal data has been shared with third parties, we will inform those third parties that you have exercised your rights.
FS Solutions Accounting LTD is registered with the UK Information Commissioner’s Office (ICO) as a data controller. You can verify our registration using reference number ZB996748.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Details on how to do this can be found on their website at ico.org.uk.
Changes to This Policy
We may amend or update this Policy from time to time to reflect feedback and changes to our services.
Your continued use of our website and/or services following any changes to this Policy will be deemed to constitute your acceptance of such changes and updates. It is your responsibility to review this Policy periodically to stay informed of any updates.